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McAfee FAQs
About Mcafee.com Prices and Cost?
McAfee Antivirus software is sold in four packages. The Basic package is for one device and costs $29.99 for the first year, renewing at $89.99. The Essential package covers five devices and is priced at $39.99 for the first year, renewing at $119.99. The McAfee + Premium package offers protection for unlimited devices at $44.99 for the first year, renewing at $149.99. Lastly, the McAfee + Advanced package also covers unlimited devices and is priced at $79.99 for the first year, renewing at $199.99. These packages provide comprehensive protection against various online threats and include features such as real-time malware detection, a secure VPN, identity monitoring, and more. It's worth noting that prices may vary and it's always a good idea to check the official McAfee website for the most accurate and up-to-date information.
About Mcafee.com Payment Method?
McAfee.com offers multiple payment methods. Accepted payment methods include Visa, MasterCard, American Express, and in some countries, JCB. Other payment options include PayPal, ClickandBuy, and TeleCheck (US only). Customers can also purchase McAfee products from 3rd party retailers or PC shops. When purchasing a product subscription from McAfee, customers provide their email address and payment information, read and accept the License Agreement and Privacy Notice, and then click Place order. After completing the purchase, customers can register for a McAfee account on myaccount.mcafee.com, where they can log on at any time to download all their software purchases. Customers can also update or delete the credit card linked to their McAfee account on myaccount.mcafee.com. Having up-to-date billing details in the account allows customers to use the Auto-Renewal feature, which ensures that they are never left unprotected because their product subscription has expired. If customers can't update their billing information or remove their credit card, their computer or browser might be using an old version of Transport Layer Security (TLS). TLS 1.2 or later is required for financial transactions on McAfee websites. Customers can contact McAfee Customer Service to learn more about managing their credit card details. McAfee also offers a Payment Mode: Auto-Pay option.
How do I contact McAfee Customer Service?
To get in touch with McAfee Customer Service, the contact number is 1 (866) 622-3911. This line is available 24/7 for any inquiries about McAfee products or services, as well as for help with technical issues. For those located outside of the United States or Canada, the local customer service number can be found by visiting McAfee’s website and selecting the appropriate region from the drop-down menu. Additionally, McAfee offers support via social media platforms such as Twitter and Facebook. Remember, McAfee will never charge for product support.
What features are included in the McAfee + Premium package?
The McAfee+ Premium package includes a variety of features designed to provide robust protection for your devices and identity. These features include:
- Device-level security suite protection: This is the same as what you get with McAfee Total Protection. It provides protection for all the devices in your household.
- Identity protection and remediation: Available 24/7 to help recover from the effects of identity theft, with up to two million dollars in insurance to cover your costs.
- VPN: A Virtual Private Network (VPN) is included for secure browsing.
- Firewall: This feature helps protect your devices from unauthorized access and other online threats.
- Credit monitoring: This feature helps you keep track of your credit score and alerts you to any potential fraud.
- Protection Score: This feature gives you a clear understanding of your security status.
Please note that the additional features in McAfee+ are in the identity protection realm. The standard pricing for McAfee+ Premium starts at $49.99 for the first year. It's worth noting that the features may vary depending on the specific plan and tier of service. For the most accurate and up-to-date information, it's recommended to check the official McAfee website or contact their customer service.
Can I return a McAfee product purchased from a third-party retailer?
Yes, it is possible to return a McAfee product purchased from a third-party retailer. The eligibility for a refund depends on several factors including the type of product, subscription term, duration since purchase, and where the product was purchased. If the product is an annual subscription that has been automatically renewed, McAfee provides a full refund if the request is made within 60 days of being charged. For customers who purchased products from a retail store, they should contact Customer Service for refund details. Please note that monthly subscribers are not eligible for refunds. After receiving a refund, the software must be uninstalled and all program files for the product that is returned must be deleted. Refunds are provided through McAfee Customer Service. If the purchase is outside the following time frames, the refund is denied: 30 days for Annual Subscription services, 30 days for Retail Products. If the annual subscription has been automatically renewed, a full refund is provided if the request is made within 60 days of being charged. For more specific details, it is recommended to contact McAfee's Customer Service directly.